Return Policy

At Austral Turf we take pride in the quality of our products and services. Below is our returns and exchanges policy to help ensure clarity and a seamless process for our customers, to ensure you receive a great experience.

Turf Products

Due to the perishable nature of turf, we do not accept returns or exchanges for turf products.

Rest assured, all our turf is covered under the warranty and includes lifetime support by Austral Turf. We are here to help you with any questions or concerns regarding your turf and will provide unparalleled support to make sure that you can meet your lawn goals.

If you have any concerns, questions, or need assistance, our team is here to help—please don’t hesitate to contact us.